Accessibility

Sauna culture is for everyone - everyone deserves a good sweat and cold plunge. Each of our sites is designed with accessibility in mind, and we’re continually working to make our spaces welcoming, safe and comfortable for all visitors so nobody misses out on the magic.

All Sites

Seating

There are benches and seats positioned around the site. If you would like to move a chair to support you please feel free to do so yourself, or ask a member of staff to assist you.

Mobility aids and medication

We currently do not have any mobility aids on site, so we invite you to bring your own. We cannot take responsibility for the functioning of any personal equipment inside the sauna, so if you would like assistance in leaving anything outside of the sauna while you are inside, then please speak to a member of staff who will be happy to help keep your belongings safe.

If not in use during the session, then wheelchairs would typically be stored outside. If weather is poor, then wheelchairs can be stored in our storage unit on site.

If you would like us to look after medication while you sauna, for example, an EpiPen, please let a member of staff know.

Pets

Guide/assistance dogs are welcome on site. For more information, please check our FAQ page. 

Children and babies

Parents are welcome to come to the sauna with their children; however, children must be supervised at all times. More information about our baby change and storage, please check below for each site. Our child policy can be found on our FAQ page.

Medical emergencies

There will always be a first-aid trained staff member on site. All staff are able to access the data you provided when signing up for an account, which includes details of next-of-kin and any health conditions you have chosen to disclose. The nearest Accident and Emergency departments are below:

Camberwell: The nearest Accident and Emergency department is next door at Kings College Hospital, Denmark Hill, London SE5 9RS is next door at Kings College Hospital, Denmark Hill, London SE5 9RS
Hackney and Stratford: The nearest Accident and Emergency department is at Homerton Hospital, E9 6SR.
Walthamstow: The nearest Accident and Emergency department is Whipps Cross Hospital, E11 1NR (2 miles away). North Middlesex University Hospital N18 1QX is also nearby (2.1 miles away).

We recommend speaking to your GP in advance of using the sauna if you have concerns about how it may affect any long-term health conditions you have.

We do not advise coming for a sauna if you have come directly from a medical procedure, including blood tests or injections. It is not permitted to sauna or plunge if you have an open wound. If you need to reschedule your session due to unforeseen medical circumstances please contact support@community-sauna.co.uk.

We always welcome feedback on how we can improve our accessibility. If you have anything you would like to share please email Hannah-Lily at hannahlily@community-sauna.co.uk

Bathers smiling and enjoying the multi-level sauna at Hackney Wick Community Sauna Baths in London

Hackney Wick

  • The site is 800m from Hackney Wick station which is about a twelve-minute walk. All platforms at Hackney Wick have step-free access. 

    The closest car park is Queen Elizabeth Olympic Park Multi-Storey Car park, which is approximately 600m away. There are four parking bays for Blue Badge holders at Copper Box Arena, 900m from the site.

    We are unable to provide on-site parking.

  • The standard entrance to the sauna is through The Bath House, which has seven steps up to the front door (20cm each) and a 35m walk through the cafe, followed by 8 steps (20cm) down to the site. There is a lift that enables step-free access; however, it is currently out of order. It is also possible to enter the site through the step-free back entrance but staff must be alerted if this entrance needs to be used.

    The ground of the main sauna area is concrete with rubber matting at certain points. The Lunar Lodge area is decked and can be accessed through a small area of astroturf.

  • There are seven saunas, none of which are wheelchair accessible. Information for Lunar Lodge is further down in this document.

    Martin

    •  Martin has one level of benches at 47cm from the ground and 47cm deep.

    • There are two doors, each 51cm wide, and four steps to enter, the highest of which is 35cm. There is also a 14cm lip on the door threshold.

    • The distance from the plunges to Martin is 1.35m.

    Ricardo and Halko

    • Ricardo and Halko have matching interiors, each with one level of benches at 95cm from the ground and 45cm wide. There are two internal steps, each 25cm high.

    • Each door is 62cm wide and Ricardo has two steps of 25cm each to enter. Halko has a short ramp and a step of 12cm to enter.

    • The distance from the nearest plunges to each sauna is 3m.

    Loyly

    • Loyly has two levels of benches. There is one lower seat at 45cm from the ground and four spots on the higher bench at 90cm high, with a 45cm step between them.

    • The door is 60cm wide and there is a ramp to enter; however, it is not wheelchair accessible.

    • The distance from the nearest plunges to Loyly is 10m, and the showers are Xm away.

    Treehouse 2.0

    • Treehouse 2.0 has two levels of benches. The lower bench is 45cm from the ground and the higher bench is 90cm high. There is a step of 45cm between them. Each bench is 56cm wide.

    • The door is 60cm wide and there are two steps to enter, each 20cm high.

    • The distance from the plunges to Treehouse 2.0 is 3.4m.

    Saunaverse

    • Saunaverse has three levels of benches. The lowest bench is 42cm from the ground and 52cm deep, the middle bench is 84cm high and 82cm deep, and the top bench is 128cm high and 52cm deep. There is a 24cm step up between the benches.

    • There are two doors to enter, each is 60cm wide.

    • There are three steps to enter, the highest of which is 24cm.

    • The closest seat is immediately next to the door, which is indicated as a priority seat.

    • There are two benches in the porch of the sauna.

    • The distance from the plunges to Saunaverse is 7m, and 15m to the shower.

    • There are no grab rails inside the sauna.

  • There are six plunges in the main sauna area:

    • Two bath saunas, set to 11 degrees, which have a 60cm lip to climb into.

    • One large circular plunge set to 2 degrees with a 60cm lip, and a 20cm step up.

    • Three plunges set to 7 degrees accessed by climbing up four steps each 20cm high, and then over a lip of 40cm. Two of these plunges have pool ladders to assist entrance and exit.

    There is also one large circular plunge in the Lunar Lodge area, see below.

  • There are no toilets directly in the sauna area; you must go inside the cafe to use their toilets. There are three toilet blocks - one disabled toilet with baby changing facilities, one block with two functional cubicles, and one block with one cubicle and urinals. All the toilets are labeled as gender neutral and the sign outside describes whether they have urinals or cubicles.

  • There are currently no warm showers.

    In the main sauna area, there are three showers in an outdoor block, access to which is step-free. In the Lunar Lodge area, there are a further two cold showers, see below.

  • There is level access to the lockers.

    If you have a personal assistance item or medical aid that doesn’t fit in the locker, or you would prefer to keep it with a member of staff, please speak to our staff at reception when you sign in. 

  • There are six cubicle changing rooms, which are 120cm x 120cm. 

    There is a small step up to the changing room cubicles.

    There is one wheelchair accessible shower and changing room, as well as the option to change in the accessible toilet.

    The wheelchair accessible shower is accessed by a short ramp with handrails.

  • The sauna is outdoors with low-level lighting.

    The site is fairly quiet. Often staff play gentle music and the sounds of nearby construction sites and road traffic can be heard during the day.

    Inside the sauna, it is recommended to speak in quiet voices and there is one silent sauna (Iona). If you are finding noise levels to be a problem for you, please speak to a member of staff.

    There is no induction loop on site and none of our staff are fluent in BSL.

  • The site has a baby changing unit inside the accessible toilet and pushchairs can be stored similarly to wheelchairs (see above).

  • In the Lunar Lodge Area, there is one 24-person capacity sauna, two showers, two changing rooms, lockers and a plunge pool.

    There is a 20cm step up to the area, which is the only area of the site that is decked.

    Lunar Lodge sauna has three levels of benches. The lowest bench is 45cm from the ground, the middle bench is 90cm and the top bench is 135cm. There is a 45cm step up between the benches.

    The door to the sauna is 60cm wide and there are two 24cm high steps to enter.

    There is one plunge set to 11 degrees 2 metres from the sauna. This has three steps up each 20cm high, and then a lip of 40cm to climb over. The plunge is 80cm deep.

    There are two showers with a small lip of 20cm to enter, each with a curtain for privacy.

    There are twelve lockers plus open shelving to store belongings.

    There are two changing rooms with level access from the rest of the deck, each 97cm wide by 137cm deep. There is a seat inside each changing room. The doors are 62cm wide. 

    There are two benches in this area and access to drinking water. 

    This area usually has no music playing and is a quiet space.

Bathers relaxing in sauna in the sunset light of Camberwell Community Sauna Baths in London

Camberwell

  • The site is 400m from Denmark Hill Station, which is about a five minute walk. All platforms at Denmark Hill have step-free access. 

    Between 06:30-18:00 the closest carpark is Denmark Hill Car Park which is situated at the station, approximately 400m away. There are also 15 parking bays for Blue Badge holders at Kings College Hospital, which is approximately 600m away. 

    We are unable to provide on-site parking as the site is located within a public park. 

  • There are routes through the park to the sauna site, which are step-free, and our site entrance is also step-free. As the park is on a hill the gradients can be steep, so we recommend coming with a companion if you are using a non-powered chair. 

    The ground is a mix of decking, concrete and slate chips.

    The site is split between two levels. The ground level is accessed via a slate chip path with wood chip around it. On this level, there is a reception to sign in, a toilet, and a fire circle for relaxing before or after your session. To access the second level, there is a seven-meter-long ramp. This ramp has a gradient of 1:10, so you may require assistance to ascend if you are using a manual wheelchair. There is a handrail to assist you on this ramp. The second level contains the saunas, showers, changing rooms, accessible toilet and lockers. The ground is concrete or decking and there are some ramps made of timber. Further details of steps and ramps can be found below.

    When leaving the sauna, please be aware that although the path looks to go in both directions, the right-hand path descends on a steep ramp onto grass. We advise turning left out of the exit for the most accessible route off the site.

  • Robin

    • This sauna is wheelchair accessible. There is space for one wheelchair inside and a 150x150cm turning circle. Wheelchairs can also be left outside the sauna.

    • The distance from the plunges to Robin is 11 metres and there is no handrail support over this distance.

    • There is a handrail along one side of the inside of the sauna that reaches from the door to the lowest bench - this distance is 3.5 metres.

    Mista Vista

    • This sauna has one 14cm step to enter. 

    • The benches are next to the door so you can sit down immediately, and there are three levels to choose from.

    • There are no handrails inside. 

    • The distance from the plunges is 10 metres and there is no handrail support over this distance.

    Larchi

    • This sauna has one 30cm step up to enter.

    • The bench inside is at one level, 90cm from the ground, and there is one internal step 30cm high.

    • The distance from the plunges is 7.5 metres and there is no handrail support over this distance.

  • There are two communal cold plunges.

    One is set to 5 degrees, the other at 10 degrees. 

    Neither plunges are step free. To access them, you climb two steps each 32cm, and then step over a 40cm lip to enter. There is a handrail to support you on the steps. Inside the plunge, there is a step that you can sit on, 50cm down from the lip.

  • There are two toilets on the site.

    One toilet is behind reception, which has a step 20cm high to enter

    The other toilet is an accessible toilet (type AS) rented from Portakabin, accessed via a ramp. Inside this toilet are facilities for baby changing, a toilet and a shower

  • There are five warm showers, four in a designated shower block and one in the accessible toilet.

    The shower block is accessed by two steps, each step is 23cm high. There is currently a narrow entrance to the showers in the block, so if you prefer more space, please use the accessible shower.

  • There is level access to the lockers. If you have a personal assistance item or medical aid that doesn’t fit in the locker, or you would prefer to keep it with a member of staff, please speak to our staff at reception when you sign in. 

  • There are four cubicle changing rooms, which are 120cm wide and 150cm deep. The doorways are 90cm wide. There is a small step up to the changing room cubicles that is 10cm high. 

    There are also two communal changing rooms, one for all genders and one for those who identify as women.

    These changing rooms are accessed by ramps that are not wheelchair accessible; they each have a lip of 10cm and one has a gradient of just over 1:4 and the other is 1:5.

    The accessible toilet can be used for level access changing.

  • The sauna is outdoors with low-level festoon lighting.

    The site is quiet, situated within the park. Often, staff play gentle music and sometimes you can hear the sirens of emergency vehicles on the main road. Occasionally, an air ambulance helicopter takes off and lands at the neighbouring hospital. Inside the sauna, it is recommended to speak in quiet voices, and there is one silent sauna (Robin).

    If you are finding noise levels to be a problem for you, please speak to a member of staff.

    There is no induction loop on site and none of our staff are fluent in BSL.

  • The site has a baby changing unit inside the accessible toilet and pushchairs can be stored similarly to wheelchairs (see above).

bather smiling in the cold plunge at Peckham Community Sauna Baths

Peckham

    • Queens Road Peckham and Peckham Rye Stations are each approximately a 25 minute walk from the site. Queens Road has step free access, whereas Peckham Rye does not. 

    • The nearest public transport is Waite Street bus stop, which is 2 minutes walk away and is served by the 63 and 363 buses.

    • Old Kent Road is only 5 minutes walk away and is served by an extensive bus network.

    • There are bike racks inside the garden to safely lock your bike.

    • The closest car park is Burgess Park, accessed by the Albany Road entrance. There is also customer parking in the nearby Asda and Tesco car parks.

    • There is pay-as-you-go parking available on nearby streets, with free parking commencing from 18:30.

  • The entrance to the sauna site is step free.

    The ground is a mix of cobbles, concrete and woodchip. There are sometimes big puddles in wet weather and the ground is uneven.

  • There are two wood-fired saunas, each with a capacity of 6-8 people.

    Each sauna is between 75 to 95 degrees.

    Elspeth

    • The entrance of the sauna is a ramp with a 10cm lip.

    • Inside the sauna there is a step up of 30cm to sit on benches that are 70cm high.

    • The door is 60cm wide.

    • There is no space for wheelchairs inside this sauna.

    • The closest bench is immediately as you enter the sauna.

    • There are no handrails within the sauna.

    Beryl

    • The entrance of the sauna is two steps of 20cm, leading up to a porch.

    • Inside the sauna there are two levels of benches. There is a lower level of benches at 40cm, and a higher level of 80cm.

    • The internal door is 50cm wide.

    • There is no space for wheelchairs inside this sauna.

    • The closest bench is immediately as you enter the sauna.

    • There are no handrails within the sauna.

  • There are no cold plunges on this site as it is off-grid.

    • There is one wheelchair accessible compost toilet on site.

    • Inside the toilet are facilities for baby changing and a toilet.

  • There are two cold showers and no hot showers.

    The showers are on a small 10cm high platform, with no level access.

  • There is level access to the lockers.

    If you have a personal assistance item or medical aid that doesn’t fit in the locker, or you would prefer to keep it with a member of staff, please speak to our staff at reception when you sign in.

  • There are three cubicle changing rooms which are 120cm x 120cm. 

    There is a small step up to the changing room cubicles of approx 10cm.

    There is no wheelchair accessible changing room.

  • The sauna is outdoors with low-level lighting.

    The site is very quiet. Often staff play gentle music.

    Inside the sauna it is recommended to speak in quiet voices and there is one silent sauna. If you are finding noise levels to be a problem for you please speak to a member of staff.

    There is no induction loop on site and none of our staff are fluent in BSL.

  • The site has a baby changing unit inside the accessible toilet.

women smiling in the sauna at stratford Community Sauna Baths in London

Stratford

  • The site is 210m from Stratford International Station, which is less than a five-minute walk, and accessible from Stratford Station via Westfield. You can also take the DLR one stop from Stratford Station directly to Stratford International Station.

    Both Stratford International Station and Stratford Station have step-free access.

    We have installed bike racks to safely lock up your bike inside the sauna site.

    The closest car park is Westfield Car Park C, which is 400m away and has designated Blue Badge spaces.

    There is parking available on nearby streets (CPZ S, Central Stratford) from 6:30pm.

    The nearest on-street Blue Badge parking is on Salway Road E15 1N5, 1km away.

  • The entrance is step-free, with a slight slope from the front entrance to the saunas.

    The ground is a mix of decking, concrete and rubber matting over wood chips.

    There is contrast edging on the decking to highlight the short drop (approx 10cm) between the decking and the ground level.

  • There are three saunas, each with a capacity of 8-12 people.

    Each sauna is between 75 to 95 degrees.

    All of our saunas are wood-fired.

    Brenda

    • There are two steps to enter the sauna.

    • The door is 60cm wide.

    • There is no space for wheelchairs inside this sauna.

    • The closest bench is immediately as you enter the sauna.

    • There is one level of benches at Xcm high. The step up to this bench is Xcm.

    • The distance from the plunges to this sauna is six metres with no handrail.

    Beryl

    • The entrance is level access and the door width is 84cm.

    • There is a 150cm x 150cm clear area in the entrance and wheelchairs can be brought inside the sauna in this space, or left outside.

    • The closest bench is 2.4m from the door with a handrail over this distance.

    • There are three levels of benches (45cm, 90cm and 135cm) and the step between the benches is 45cm.

    • The distance from the door to the plunges is five metres with no handrail.

    Iona

    • There are four steps up the entrance and one step down. The highest step is 22cm.

    • There is no space for a wheelchair in this sauna.

    • The benches are next to the door so you can sit down immediately.

    • There is one level of benches, 45cm from the floor.

    • There are no handrails inside.

    • The distance from the door to plunge island is seven metres with no handrail support.

  • There are three cold plunges, set to between X and X degrees.

    None of our plunges are level access.

    To access the plunges, you can use a pool-style ladder with three rungs or climb up five steps (33cm high each) with a handrail. 

    There are small steps or a pool ladder to assist you in exiting the plunges.

  • There is one wheelchair accessible portakabin toilet on site.

    Inside the accessible toilet are facilities for baby changing and a toilet.

  • There are two cold showers with level access.

    There is one warm shower in the accessible changing room, see details below.

  • There is a small lip between the ground level and the lockers. There is also shelving in the accessible changing room and staff can look after your valuable items.

    If you have a personal assistance item or medical aid that doesn’t fit in the locker, or you would prefer to keep it with a member of staff, please speak to our staff at reception when you sign in. 

  • There are four cubicle changing rooms, which are 120cm wide and 150cm deep. The doorways are 90cm wide. There is a small step up to the changing room cubicles that is 10cm high. 

    There are also two communal changing rooms, one for all genders and one for those who identify as women.

    These changing rooms are accessed by ramps that are not wheelchair accessible; they each have a lip of 10cm and one has a gradient of just over 1:4 and the other is 1:5.

    The accessible toilet can be used for level access changing.

  • The sauna is outdoors with low-level festoon lighting.

    The site is quiet, situated within the park. Often, staff play gentle music and sometimes you can hear the sirens of emergency vehicles on the main road. Occasionally, an air ambulance helicopter takes off and lands at the neighbouring hospital. Inside the sauna, it is recommended to speak in quiet voices, and there is one silent sauna (Robin).

    If you are finding noise levels to be a problem for you, please speak to a member of staff.

    There is no induction loop on site and none of our staff are fluent in BSL.

  • The site has a baby changing unit inside the accessible toilet and pushchairs can be stored similarly to wheelchairs (see above).

Showing bather in accessible showers at Walthamstow Community Sauna Baths London

Walthamstow

  • Blackhorse Road Station is not fully accessible. Step-free access is available to both London Overground platforms (Suffragette Line). There is no step-free access to the London Underground Victoria Line platforms; an escalator is operational to reach these platforms. The nearest step-free London Underground station is Tottenham Hale (Victoria Line), from where you can get the 123 or 230 bus route to Blackhorse Road Station (Stop BD). This stop is 800m from our location.

    If you need to drive, the closest car park is Mission Grove Car Park E17 7ES, which is situated near the station and is open from 8am-8pm. There are Blue Badge spaces available here. Limited on-street parking is available on Higham Hill Road throughout the day, and parking restrictions on Sutherland Road and surrounding roads are removed from 6:30pm Monday-Saturday and all day Sunday.

  • The entrance to our site is step-free, with a short ramp with a 1:15 gradient up to reception.

    The ground is made of level access wooden decking.

  • Sauna One

    • The entrance is level access and has a door width of 84cm .

    • There is space for one wheelchair inside and a 150x150cm turning circle. Wheelchairs can also be left outside the sauna.

    • The closest bench is 1.8 metres from the door and there is a handrail support along this distance.

    • There are two levels of benches and the step between the benches is 45cm.

    • The distance from the Plunge Island to this sauna is 2.7 metres and there is no handrail support over this distance.

    Octavia

    • The entrance is level access and the door width is 84cm.

    • There is a 150cm x 150cm clear area in the entrance and wheelchairs can be brought inside the sauna in this space, or left outside.

    • The closest bench is 1.2m from the door.

    • There are two levels of benches and the step between the benches is 45cm.

    • There are no handrails inside.

    • The distance from the door to Plunge Island is 3.5 metres and there is no handrail support over this distance.

    Ursula

    • The entrance is level access and the door width is 60cm. 

    • There is no space for a wheelchair in this sauna.

    • The benches are next to the door, so you can sit down immediately.

    • There are two levels of benches and the step between them is 45cm.

    • There are no handrails inside.

    • The distance from the door to Plunge Island is 5 metres and there is no handrail support over this distance.

  • There are five communal cold plunges - four in ‘plunge island’ and one standalone plunge.

    The plunges are set to between 3 and 12 degrees.

    None of our plunges are step-free.

    To access Plunge Island there are four steps, each 25cm high.

    To enter the plunges on Plunge Island (four plunges) you must step over a 20cm lip and then down 65cm into the plunge. Two of our plunges have pool-style ladders to assist entrance.

    There is a handrail to support you on the steps. Inside the plunge there is a step that you can sit on.

    The fifth plunge has two 30cm high steps to enter, and then a 65cm step down into the plunge.

  • There are four portakabin toilets on the site: one accessible (type AS) and three non-accessible, as well as two urinals.

    All toilets have level access.

    Inside the accessible toilet are facilities for baby changing, a toilet and a shower.

  • There are five warm showers, four in a designated shower block and one in the accessible toilet.

    The shower block is accessed by two steps, each step is 23cm high. There is currently a narrow entrance to the showers in the block, so if you prefer more space, please use the accessible shower.

  • There is level access to the lockers. If you have a personal assistance item or medical aid that doesn’t fit in the locker, or you would prefer to keep it with a member of staff, please speak to our reception staff when you sign in.

  • There are twelve cubicle changing rooms, which are 1.8m by 1.8m inside. There is level access to all changing rooms. The accessible toilet can also be used as a changing room. Two of our changing rooms have grab rails.

  • The sauna is outdoors with low-level lighting.

    The site is quiet, situated in a quiet area next to a community garden. Staff often play gentle music. Inside the sauna, it is recommended to speak in quiet voices.

    There is only one silent sauna (Octavia). If you are finding noise levels to be a problem for you, please speak to a member of staff.

    There is no induction loop on site and none of our staff are fluent in BSL

  • The site has a baby changing unit inside the accessible toilet and pushchairs can be stored similarly to wheelchairs.